Share what would make the biggest difference
Your first cleaning visit starts with a conversation. Tell us which rooms matter most, what has been difficult to keep up with, and what you would love to hand off. You do not need a perfect explanation. A few specific priorities are more useful than a long list of things you feel you should have done.
If this is your first time using a cleaning service, ask questions about the scope. Confirm which rooms and tasks are included, how additional work is handled, and what timing has been discussed.
Pick up personal items, without pre-cleaning
A quick pickup helps make counters, floors, and other surfaces accessible. Put away important papers, small valuables, loose toys, or clothing where practical. That allows cleaning time to focus on the surfaces you want cared for.
This is not a request to make the house spotless first. If clutter is part of what makes a room hard to manage, mention it before the visit. We can discuss access and expectations rather than discover a different scope on arrival.
Explain access, parking, and pets
Confirm how we should enter the home and whether you plan to be there. Share parking instructions, building entry details, and anything that affects arrival. Avoid sending alarm codes or other sensitive access information through a general public form; agree on a suitable way to coordinate those details.
Tell us about pets and where they will be during cleaning. A clear arrangement can help the visit run more smoothly for everyone.
Point out surfaces that need special care
Natural stone, older finishes, delicate furniture, and damaged surfaces may need particular attention. Mention care instructions or product restrictions before cleaning begins. If there is an item you would rather handle yourself, say so.
It is also helpful to identify rooms that should be skipped. Clear boundaries are part of a good plan, especially when someone works from home or a room contains sensitive materials.
Use the visit as a starting point
After the first clean, share useful feedback about priorities and the scope. If you want recurring cleaning, discuss how often you would like help. Our frequency guide can help you compare the options.
Office hours at Jessica’s Tidy Tidings are Monday to Friday, 9:00 am to 5:00 pm Eastern. Cleaning appointments are discussed separately, so include your preferred timing in the request.
Frequently Asked Questions
Do I need to clean before the visit?
No. A light pickup of personal items can help make surfaces accessible, but you do not need to pre-clean the home.
Should I put pets in a separate area?
Tell us about your pets before the visit and agree on an arrangement that suits your household and the cleaning work.
Can I add tasks when the cleaner arrives?
Ask in advance whenever possible. Additional tasks may need more time and should be confirmed as part of the scope.
A little help with your next clean
Explore our recurring cleaning or browse more guides on this topic. Tell us about your Lehigh Valley home and we’ll help you plan the right next step.
